System Requirements

    We recommend the use of Opera for the best experience with VideoFacilitator
    You may also try Chrome, Brave, Edge and other chromium based browsers.
    Participants require a 4Mbps up and 4Mbps down for best performance.
    Mobile devices are supported via the VideoFacilitator iOS App and Android App.
    You must enable access to your microphone and webcam to your browser.
    There may also be operating system specific settings you may need to change.
    On a Mac you may need to enable screen recording in your operating system to allow screen sharing.
    VideoFacilitator runs on the Jitsi as a Service (JaaS) platform and requires access to specific ports to work.
    At a minimum the following requirements must be met and may require your company's IT department to allow access to the following
    - Open TCP port 443
    - Open UDP Port 10000-20000
    - Whitelist the domain

    If you cannot connect to our platform, try to disconnect from any corporate VPN or network you may be behind
    Some firewall/proxy rules only allow for SSL traffic over port 443.
    You will need to make sure that non-web traffic can also pass over this port.

    If you'd require a detailed list of specific IP's and domains to whitelist they are available here
    Detailed list of specific IP's and domain to whitelist

© Copyright 2022 VideoFacilitator Pty Ltd - All Rights Reserved